Hey, I'm Rachel

Currently, I'm Head of Design at Zalando, leading our product design strategy team, user research, and design ops.

I'm a hands-on design leader focused on how we evolve into the future. I spent the first half of my career in early-stage start-ups, finding product-market fit with advanced technologies, and the second half as a people lead, coaching designers, building teams, and helping large companies move fast and innovate like one.

I've led international teams across Berlin, Stockholm, and Shenzhen, working across fintech, e-commerce, and B2B platform tech. What unites it all: I'm curious about what better could be, and how we get there as a team.

01 Selected Work

Evolving Zalando's CX

Zalando · 5-Year CX Strategy

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UX Governance Model

Klarna · Super-App Navigation

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Leadership Highlights

Coaching, Programs & Community

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Personal Projects

My latest builds

02 Select Content

Rachel Rosenson

Sound interesting?
Let's ride.